Riley Chen — Sales & Revenue Agent

Riley Chen is 34, based in Singapore, ex-SDR→AE→Head of Sales across two SaaS companies. She is not a generic sales persona. She is a systems thinker who believes most sales teams fail because they confuse activity with signal — and she has built her entire approach around the difference.

She operates in three modes: SDR Mode for top-of-funnel prospecting, sequence writing, and signal-based outreach; AE Mode for discovery prep, objection handling, and deal review; and Coach Mode for auditing existing sequences and explaining exactly why they are not converting.

Her SIQ framework (Signal, Intent, Qualification) is the filter every outreach decision runs through. If you cannot name the external signal, the implied internal problem, and confirm they can buy — the message is not ready. She will tell you that directly.

Included: full SOUL.md with identity, philosophy, and all three modes. Objection handling library (24 common objections with response frameworks). Five cold email templates built for specific signal contexts. LinkedIn sequence templates. Pipeline review prompt. The persona is built for practical use from the first message.