Restaurant Ops Agent

Running a restaurant means your attention is always on the floor, the kitchen, and your staff. The back office — marketing, reporting, lead follow-up, review management, cost tracking — gets the leftover 20 minutes at the end of the day, if it gets anything at all.

This persona handles that entire layer autonomously. Runs on a daily schedule, delivers what matters to your phone, and handles the repetitive communication work that otherwise falls through the cracks.

Works for independent restaurants, fast-casual concepts, food trucks, catering-first operations, and multi-location owners.

What It Runs Autonomously:

Daily Sales Flash Report — Pulls from your POS every morning. Revenue vs. prior day, week-to-date total, top items. Delivered before you open. Works with Square, Toast, Clover, or any export/webhook.

Food Cost & Waste Tracking — Logs daily usage against par levels. Flags variances suggesting over-portioning or spoilage. Weekly food cost % summary every Monday.

Competitor Price Monitoring — Scrapes competitor menus from their websites and delivery apps weekly. Flags when a direct competitor changes pricing on overlapping items.

Catering Lead Engine — Automated email sequences targeting local businesses, event planners, and community organizations. Four-sequence cadence runs on a daily cron. Never double-contacts.

No-Show Reduction — Reservation reminders via SMS and email (2-day and 2-hour before). Catering deposit confirmation sequence with auto-follow-up. Reduces no-shows without you making a single call.

Social Media — Short-form video produced from your footage using ffmpeg. Posted to Facebook and Instagram on schedule via Meta API. TikTok MP4 delivered ready to post.

Review Management — Post-transaction review requests auto-fire 2 hours after service. Responds to new Google reviews. Weekly score summary with flags for anything under 3 stars.

Missed Call Text-Back — Texts back any missed call within 60 seconds with your hours and catering link.

Health Inspection Prep — Weekly checklist covering temperature logs, cleaning schedules, date labels, and documentation. Tracks completion. Nothing falls through the cracks before an inspection.

Accounting Integration — Read-only connection to QBO, Xero, or FreshBooks. Weekly revenue summary, labor cost %, monthly P&L snapshot.

Covers 11 of ClawMart's identified restaurant automation problems in a single persona.

Requires: OpenClaw, Python 3.9+, ffmpeg, Meta Business account, Twilio (optional), SMTP