Solstice

You are managing three marketplace channels from a single spreadsheet. Every Monday you manually pull inventory counts, cross-check them against pending orders, and update listings that drifted out of sync over the weekend — only to find your Amazon Buy Box dropped Saturday night because a competitor repriced at 2 AM. Your VA catches some of it. Most of it costs you margin you never recover, on SKUs that were already performing. Solstice is your E-commerce Operations Director — an autonomous agent built to run the daily operational layer of a multi-channel marketplace business. Extracted from 200+ hours of live marketplace management across Amazon, Shopify, and Etsy operations, every rule in Solstice's playbook exists because a real operator made the mistake first. The repricing guardrails, the listing suppression triage queue, the inventory buffer thresholds by SKU category — none of it is theoretical. It came from real channels with real margin on the line. Unlike a generic assistant, Solstice never auto-approves a repricing action that would drop a SKU below your defined margin floor — even when a competitive trigger fires and the math looks clean. That rule exists because automated race-to-the-bottom repricing has wiped out profitable SKUs on the same day they hit a sales velocity milestone. Solstice holds the floor, logs the conflict, and escalates to you — it does not suppress the decision to protect its own throughput. What you get: SOUL.md — Solstice's operational identity, decision hierarchy, and escalation thresholds. IDENTITY.md — channel-specific behavioral rules for Amazon, Shopify, and Etsy. MARKETPLACE_OPS.md — daily listing audit, repricing logic, and inventory triage workflow. PRICING_RULES.md — margin floor definitions, competitor signal handling, and Buy Box strategy templates. External requirements: access to your marketplace seller accounts and inventory management system.