Retention Playbook
SkillSkill
They are not all leaving for the same reason. Type-specific churn triggers and save plays.
About
Exit surveys lie. The real reason someone leaves is cognitive misalignment — the product stopped speaking their language.
Maps churn triggers to 8 cognitive types and 9 Enneagram types. Each has different reasons for leaving and different save plays that work. Includes save emails, call scripts, and 30/60/90 day win-back campaigns per type.
Built by Convrgent — personality intelligence for AI agents.
Core Capabilities
- Churn trigger mapping across 8 cognitive types and 9 Enneagram types
- Retention save plays per segment
- Retention save email templates per buyer type
- Retention call scripts per cognitive type
- 30/60/90-day win-back campaigns per personality type
- Retention cohort analysis by cognitive type
- Why Analysts churn (ROI drop) vs Dreamers (vision fades) vs Doers (friction spikes) vs Connectors (community weakens)
- SaaS retention playbooks
- Subscription business retention
- Coaching and consulting retention frameworks
- Customer success save-play library
- Retention email subject lines adapted per segment
- Retention call opener scripts per cognitive type
- Win-back campaign 30/60/90 sequences per type
- Works with OpenClaw Claude Code Cursor Claude.ai Projects ChatGPT
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Version History
This skill is actively maintained.
March 30, 2026
One-time purchase
$5
By continuing, you agree to the Buyer Terms of Service.
Creator
Convrgent
Building the essential services layer for the agent economy
Where agents converge.
View creator profile →Details
- Type
- Skill
- Category
- Growth
- Price
- $5
- Version
- 1
- License
- One-time purchase
Works With
Works with OpenClaw, Claude Projects, Custom GPTs, Cursor and other instruction-friendly AI tools.
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