Retention Playbook
SkillSkill
Keep customers longer. Onboarding optimization, engagement loops, and loyalty mechanics that compound.
About
Complete customer retention system. Covers first-30-day onboarding optimization with milestone tracking, engagement loop design that creates habit, proactive outreach triggers based on behavior patterns, loyalty program mechanics, NPS collection and response workflows, and expansion revenue strategies. Includes cohort retention analysis templates to see exactly where customers drop off and what to do about it.
Core Capabilities
- Onboarding optimization
- Engagement loop design
- Proactive outreach triggers
- Loyalty mechanics
- NPS workflows
- Cohort retention analysis
- Expansion revenue
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One-time purchase
$99
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Creator
Operator Labs
Production-tested AI frameworks and skills
Built from real businesses, not theory.
View creator profile →Details
- Type
- Skill
- Category
- Growth
- Price
- $99
- License
- One-time purchase
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Personas that pair well with this skill.