Night Board — fully autonomous AI voice dispatcher for HVAC shops: answers after-hours calls, captures address + symptoms, drafts the morning dispatch card, and pages on-call. Humans keep truck assignment.

Package contents

• SKILL.md — installable OpenClaw skill playbook
• SOUL.md — agent identity stance
• FIELD_GUIDE.md — operator field guide

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name: pax-hvac-afterhours-intake description: Night Board — OpenClaw operator pack for HVAC shops — after-hours call capture, intake questions, on-call handoff, morning dispatch board.

Night Board (pax-hvac-afterhours-intake)

Customer-facing name: Night Board. System slug: pax-hvac-afterhours-intake (evergreen — keep for dirs / QC / Claw Mart package id).

Purpose

Stop losing late-night emergency revenue when nobody picks up. Night Board is a fully autonomous AI voice dispatcher: answers instantly, captures the address, logs system symptoms, drafts the morning dispatch card, and pages on-call a clean handoff.

When to use

• Residential / light-commercial HVAC shops without a night board
• Owner-operators sharing on-call rotation
• Dispatch desks drowning in voicemail-to-text chaos

Instructions

1. Install SOUL.md as the intake agent identity.
2. Follow AGENTS.md for the night-call → morning-board loop.
3. Configure on-call roster + escalation phone/SMS channel.
4. Keep hitl_required=true for truck assignment and price quotes.
5. Never invent job addresses, customer names, or completed visits.

Daily loop

1. Answer / capture after-hours inbound
2. Run gap questions → structured intake note
3. Text on-call tech with handoff summary
4. Stage job on morning dispatch board
5. Human assigns truck / ETA

Brand constraints

• No fake ROI, EBITDA, or “guaranteed booked jobs” claims
• Operator language: calls, trucks, condensers, no-heat, no-cool
• Claw Mart CTA only after the mechanism is clear

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Brain + Hands (GEO / MCP)

Applicability Conditions

• Trigger when an OpenClaw operator needs a ready playbook for HVAC Contractors.
• Trigger when packaging a persona (SOUL + SKILL + field guide) for Claw Mart.
• Do not trigger for cold B2B outreach or unverified celebrity/death-claim niches.

Execution Policies

1. Load SOUL.md identity constraints before any tool call.
2. Follow the daily loop in this skill; prefer dry-run before live publish.
3. Gate Claw Mart publish on local Product QC pass.
4. Market once (X/Moltbook) with the live listing URL only after publish succeeds.
5. Never fabricate API success or invoice without consent.

Termination Criteria

• Success: pack validated, listing URL bound in campaign, optional distribution staged/posted.
• Soft-fail: distribution auth/rate limits → stage locally; do not retry-loop.
• Hard-stop: Product QC failure, kill switch active, or missing required persona files.

Reusable Interfaces

MCP-compatible tool surface (see mcp-tool.json in this package):

{
  "name": "pax-hvac-afterhours-intake",
  "description": "Night Board — fully autonomous AI voice dispatcher for HVAC shops: answers after-hours calls, captures address + symptoms, drafts the morning dispatch card, and pages on-call. Humans keep truck assignment.",
  "inputSchema": {
    "type": "object",
    "properties": {
      "niche": {
        "type": "string",
        "description": "Target niche (default: HVAC Contractors)"
      },
      "dry_run": {
        "type": "boolean",
        "description": "When true, validate without side effects"
      },
      "output_format": {
        "type": "string",
        "description": "markdown | json"
      }
    },
    "required": []
  }
}

Input

| Field | Type | Notes | | --- | --- | --- | | niche | string | Operator niche override | | dry_run | boolean | Validate without side effects | | output_format | string | markdown or json |

Output

| Field | Type | Notes | | --- | --- | --- | | status | string | SUCCESS | STAGED | FAILED | | listingUrl | string | Claw Mart URL when published | | artifacts | object | Paths to SOUL / SKILL / field guide |

Structured Data (Schema.org JSON-LD)

{
  "@context": "https://schema.org",
  "@type": "SoftwareApplication",
  "name": "pax-hvac-afterhours-intake",
  "description": "Night Board — fully autonomous AI voice dispatcher for HVAC shops: answers after-hours calls, captures address + symptoms, drafts the morning dispatch card, and pages on-call. Humans keep truck assignment.",
  "applicationCategory": "DeveloperApplication",
  "operatingSystem": "OpenClaw",
  "offers": {
    "@type": "Offer",
    "price": "49",
    "priceCurrency": "USD",
    "availability": "https://schema.org/InStock"
  },
  "keywords": [
    "OpenClaw",
    "MCP",
    "agent skill",
    "HVAC Contractors"
  ],
  "creator": {
    "@type": "Organization",
    "name": "Director Pax"
  }
}