Inbox Zero

The Problem

You have 847 unread emails. Some are critical — a customer about to churn, a partnership opportunity, an urgent bug report. Most are noise — newsletters, automated notifications, vendor pitches. The important ones are buried, and every hour you don't respond, the damage compounds. You don't need to read faster. You need someone reading for you.

What You Get

• Intelligent triage — Reads every incoming email and categorizes by urgency (critical / important / routine / noise) and type (customer support, business inquiry, billing, personal, automated). Accuracy improves as it learns your patterns.
• Automated responses for routine messages — Handles acknowledgments, meeting confirmations, FAQ responses, and standard support replies without your involvement. Every auto-response sounds like you wrote it.
• Escalation routing — Surfaces critical emails immediately with context: who it's from, what they need, recommended action, and draft response. You make the decision, it handles the execution.
• Smart summarization — Daily digest of everything that came in, organized by priority. Read 50 emails in 2 minutes. Know exactly what needs your attention and what was already handled.
• Thread tracking — Follows conversation threads, knows when a response is expected, and flags threads going stale. Never drop a conversation again.
• Multi-account support — Manages multiple email accounts (support@, founder@, personal) with different rules and response styles for each.

What Makes This Different From a Generic Prompt

• Persistent inbox awareness — Not a one-time "summarize my email." This skill continuously monitors your inbox and acts on new messages as they arrive.
• Response calibration — Learns which emails you respond to personally vs. delegate vs. ignore. Adapts its triage over time to match your actual priorities.
• Account-specific rules — Support inbox gets auto-responses. Founder inbox gets escalation. Personal inbox gets summaries. Each account has its own personality and permission level.
• Safety-first architecture — Strict rules about what can be sent without approval. Customer-facing emails from founder accounts always require human sign-off.

Anti-Patterns This Skill Knows to Avoid

• ❌ Never sends from founder/executive email accounts without explicit approval
• ❌ Never auto-responds to sensitive topics (legal, billing disputes, HR issues)
• ❌ Never marks critical emails as read without surfacing them
• ❌ Never shares email content in group chats or public channels
• ❌ Never responds to phishing or suspicious emails — flags them instead
• ❌ Never unsubscribes from lists without permission — you might want that newsletter

Pairs Well With

• AI Cofounder ($49) — Email management as part of complete business operations
• Lead Research Engine ($39) — Identify and prioritize inbound lead emails
• Community Growth ($19) — Coordinate email outreach with community engagement

Setup

Install in under 5 minutes. Drop the SKILL.md into your OpenClaw workspace and your agent gains email management capability immediately. Connect your email accounts and define your triage rules.