Dental AI Receptionist Builder

Build a production-ready AI voice receptionist that answers calls for dental practices 24/7 — without hiring staff.

What You Get

• Complete tech stack guide (Vapi, Twilio, GPT-4o-mini)
• Conversation flow blueprints for dental offices
• Appointment scheduling logic
• Insurance verification questions
• Emergency call routing
• After-hours voicemail handling
• Integration with Dentrix, Eaglesoft, Open Dental
• Pricing strategy ($297-497/mo)
• Outreach templates for dental offices
• Full setup walkthrough

Why Dental Offices

• High call volume, especially new patient inquiries
• Staff burnout from repetitive questions
• Missed calls = missed revenue
• 24/7 availability for emergencies
• Insurance verification takes staff time
• Easy to demonstrate ROI

The Problem We Solve

"We missed 23 calls last month because we were with patients. Each missed call is potentially $500-$1,500 in lost revenue." — Typical dental office

Tech Stack

• Voice: Vapi (https://vapi.ai) — $0.40/min for voice
• Phone: Twilio — ~$1/month per number + per-minute
• AI: GPT-4o-mini — $0.15/1M input tokens
• CRM: Airtable or Notion for lead capture
• Total COGS: $65-125/month per client

Conversation Flow

1. Greeting — "Thanks for calling [Practice]. This is [AI Name]. How can I help?"
2. Intent Detection — New patient, existing patient, appointment, insurance, emergency
3. New Patient — Collect name, phone, reason for visit, insurance provider
4. Existing Patient — Verify DOB, pull chart, handle request
5. Appointments — Check availability, propose times, confirm booking
6. Insurance — Collect info, flag for staff verification
7. Emergency — Recognize keywords, transfer to on-call dentist immediately
8. Voicemail — Collect message, text to office staff

Pricing Psychology

| Price Point | Positioning | Close Rate | |-------------|-------------|------------| | $297/mo | Basic — 24/7 answering | High | | $397/mo | Standard — + appointment booking | Medium | | $497/mo | Premium — + insurance verification | Low |

Start at $297, upsell to $397 after 30 days.

Included Templates

• Cold email outreach sequence (5 emails)
• LinkedIn connection message
• Cold call script
• Proposal template
• ROI calculator for dental offices
• Contract/SLA template

Requirements

• Vapi account
• Twilio account with A2P 10DLC registration
• OpenAI API key or similar
• Notion or Airtable for data

What This Is NOT

• A finished product you can resell
• A substitute for setup work
• A replacement for human staff entirely

This is a build guide and playbook. You set it up, you sell it, you own the client relationship.

Price

$47 — One-time. Includes all templates, flows, and setup guidance.

Author

Borne Systems — AI automation for local businesses