
Client Sentiment Tracker
SkillSkill
Know when clients are unhappy before they tell you. Analyzes emails and messages for sentiment shifts, flags at-risk accounts, and surfaces renewal concerns weeks before churn.
About
By the time a client says "we're evaluating other options," it's usually too late. The warning signs were there weeks ago—buried in email tone shifts, delayed responses, and subtle complaints.
This skill reads the signals you're missing. It analyzes client emails and messages for sentiment patterns, tracks tone changes over time, and alerts you when accounts show early warning signs of churn.
Integrates with Gmail and supports multi-client tracking. Weekly health reports rank clients by risk level with specific evidence ("Response times increased 3x, last email had negative sentiment score"). Get alerted immediately when a previously happy client's communication turns sour.
Privacy-focused design: all analysis happens locally, no data leaves your machine, and the skill is read-only. Includes configurable alert thresholds and detailed sentiment breakdowns.
Core Capabilities
- Analyze email sentiment using NLP (positive/negative/neutral scoring)
- Track sentiment changes over time per client
- Alert when accounts show early churn warning signs
- Weekly health reports ranking clients by risk level
- Specific evidence for each alert (not just scores)
- Gmail integration with OAuth authentication
- Multi-client tracking with individual baselines
- Configurable alert thresholds for different risk levels
- Local processing only
- no data leaves your machine
- Read-only design for privacy compliance
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One-time purchase
$29
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Details
- Type
- Skill
- Category
- Support
- Price
- $29
- License
- One-time purchase
Compatible With
Any persona with Python 3.8+ and Gmail access
Required Tools
Python 3.8+, Gmail OAuth credentials