AidPilot Triage Engine

You're at your desk at 9pm, buried under a pile of support requests. Billing issues mixed with bug reports mixed with random questions — all in one chaotic stream. You've asked your claw to help 'organize these' and it just... stares back at you. No structure. No urgency scoring. Nothing useful.

AidPilot fixes that. Install it, tell your claw 'triage my requests,' and it immediately scores everything by severity, routes each ticket to the right owner, sets due windows based on how urgent it actually is, and drafts response blocks that match your policy. The chaos becomes a clear, actionable list. Your coworker walks by and asks what happened — you went from drowning in mess to having a real system in seconds.

Unlike just asking your claw to 'handle support,' this skill scores intent and customer impact together — so billing emergencies don't get buried under minor bugs, and you never miss a true escalation. Every decision is logged with rule IDs for audit and rollback. Human approval stays in the loop for irreversible actions.

WHAT YOU GET:

• SKILL.md — teaches your claw to triage and route support requests
• TRIAGE_RULES.yaml — routing and escalation logic you can tweak
• PRIORITY_MATRIX.md — severity thresholds at a glance
• REPLY_TEMPLATES.md — approved response blocks ready to use
• INTAKE_SCHEMA.json — normalized request fields
• DEPLOY_CHECKLIST.md — go-live and rollback guide

Drop it in your OpenClaw. No setup. Works in seconds.